Historical Village now open for the summer season
The Historical Village is now open Wednesday to Sunday, 10am to 5pm. View full hours >>
We are taking every precaution to ensure the health and safety of our guests and staff. This means things will look a little different at Heritage Park this year.
What can visitors expect?
- One way traffic flow through the Park
- Select exhibits and food outlets open in the Park
- Enhanced cleaning and physical distancing protocol
- Train rides from Shepard station only. Each ride will complete three full loops of the Park.
- Midway rides, S.S. Moyie Paddlewheeler, and wagon rides not in operation
- Kinsmen Playground closed (due to proximity to construction area). Weedon School playground is open.
- Live outdoor theatre | View shows and schedule >>
Due to the closure of certain buildings and attractions, we have reduced our admission rates for 2020. In addition, parking is complimentary until further notice.
Rates are as follows:
General (16-64): $18.95
Child (3-6): $8.95
Youth (7-15): $15.00
Senior (65+): $14.95
Tickets must be purchased in advance for a specific time slot. Tickets are not required for guests two years of age and younger Annual pass holders must reserve time-specific tickets online at no additional charge. Your annual pass number(s) will be required.
Summer 2020 Frequently Asked Questions
How does the new ticket system work?
In order to accommodate physical distancing, guests will be asked to pre-purchase tickets online for a specific time slot. These tickets will indicate a one-hour window in which you will need to arrive at the Park. Once inside the Park, you are welcome to stay for the remainder of the day.
I'm an annual pass holder. Do I need a ticket?
Yes; annual pass holders must reserve a ticket time in order to visit the Park. No extra payment is necessary; during the ticket checkout process, you will enter your annual pass number (found on the back of your annual pass card; begins with "MC"). This will allow you to reserve tickets free of charge.
I'm an annual pass holder, but I am having difficulty reserving tickets. Help!
Ensure that the category of ticket(s) you're trying to reserve matches the category of the annual pass; for example, a senior pass can only be used to reserve a senior ticket.
If you're still having difficulty, please give us a call at (403) 268-8500 or email firstname.lastname@example.org.
Please note that newly-purchased annual passes will not yet be active in our online system. To reserve a ticket with a newly-purchased annual pass, please call (403) 268-8500.
How will the train work this year?
All train rides will board and depart from Shepard Station. Guests will be unable to embark or disembark from the other stations.The train will complete three loops around the Park per ride. Train rides are included with your gate admission, and are on a first-come, first served basis. The train is not wheelchair accessible and strollers larger than an umbrella stroller are not permitted. There is stroller parking for your convenience. The train schedule will be posted at the station.
Why is the S.S. Moyie not running?
Due to fluctuating water levels on the Glenmore Reservoir, and COVID-19 restrictions we were unable to float the Moyie in the spring, prior to the reservoir being drawn down for flood mitigation.The current summer water level does not allow us to move the Moyie out of dry dock.
Will the streetcar (located in the parking area) be operating this year?
No, unfortunately we will not be operating the ENMAX streetcar for the summer 2020 season.
Will the Park Lane Antique Portrait Studio be operating this year?
Our Park Lane Portrait studio is not currently open. We are keeping a close eye on the COVID-19 pandemic as it evolves, and will re-evaluate this decision if necessary.
Why are the midway and wagon rides not operating?
The midway rides are not operating due to Government of Alberta COVID-19 guidelines that restrict amusement parks from operating at this time. We are also unable to run the wagon rides as we cannot maintain proper physical distancing on a wagon.
Why is the Kinsmen playground closed?
Work is continuing on the new Natural Resource Area and roads in the area are closed for construction. The Playground is located in this construction zone. The playground beside Weedon School is open.
Why are only certain exhibits open?
In order to ensure the health and safety of our guests we are only opening exhibits that allow one-way traffic flow.
Will there be special events this year?
We will not be holding any special events this summer, such as Canada Day or Heritage Day, or ticketed events like the Afternoon Teas and Captains’ Cruises due to physical distancing and Alberta Health guidelines.
I am a City of Calgary Fairy Entry (Fee Assistance) card holder. How do I get Heritage Park tickets?
There will be one ticket window open at the gate to pay Fairy Entry admission. Please note that if the Park has reached capacity for the hour, a wait may be required.
I am a Canoo Card holder. How do I get Heritage Park tickets?
Please proceed to the ticket window with your Canoo card. Please note that if the Park has reached capacity for the hour, a wait may be required.
Do you offer rain checks?
Yes, we will be offering rain checks in some cases due to inclement weather.
What happens if I show up before or after my scheduled time?
We are limiting the number of guests through the gate per hour. If you arrive before or after your entry time we will do our best to accommodate you, however, if we’ve reached the maximum number of guests for that hour, you will not be allowed to enter the Park at that time.
Has my Annual Pass been extended?
Any annual pass that was valid as of March 16, 2020 has been automatically extended for 100 days.
Where do I go to get my Annual Pass photo?
We will not be issuing annual pass photos this year. All new passes will have a pass holder name and annual pass number only.
Can I make purchases with cash?
To reduce public health risk, all payments at shops and food outlets are credit or debit only. The ATMs will be closed.
Are there public washrooms available?
Yes, public washrooms are open throughout the Park. Enhanced cleaning measures are in place for public health and safety.
Where can we eat?
The Railway Cafe is open for window service with outdoor seating and some indoor seating available during inclement weather. The Selkirk dining room and patio are open for sit down dining. The Midway Treatery, Alberta Bakery, Shepard Station, Vulcan Ice Cream Parlour, Wainwright Hotel Bar Room and Drew’s Saloon are all open for take-out food. There is some seating in the Wainwright Hotel and Drew’s Saloon. There are picnic tables and grassy areas for picnicing throughout the Park.
Can we bring in food?
You are welcome to bring your own food and beverages. Outside alcohol and barbecue units are not permitted.
Can I eat at the Wainwright Hotel?
The Wainwright Hotel is open for counter service; table service will not be available. Guests can pick up their orders and enjoy them outside; alternatively, limited indoor tables will be available.
View menu >>
Are there water fountains?
Water fountains will be shut off for public health reasons. We recommend you bring in your own bottled water, or purchase bottled water at the various food locations.
Can I bring in my dog?
Only service dogs are allowed in the Park.
Is there a wheelchair accessible bus?
Yes, we offer a wheelchair accessible bus for those who cannot walk long distances in the park, such as the elderly, injured or those in wheelchairs. Please ask for the front gate attendant to call the bus for you.
How do I get to Heritage Park?
Heritage Park is accessible by car, bike path and bus.
Calgary Transit has several routes that you can take to Heritage Park, including MAX Yellow, MAX Teal, Route 20, and the Heritage Park shuttle route 502. Visit http://www.calgarytransit.com/news/heritage-park-opens-2020 for more information