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Fall 2020

Historical Village now open for the Fall season

The Historical Village is now open Saturdays and Sundays only, from 10am to 5pm. 


Gasoline Alley Museum is open 10am to 5pm, Wednesday to Sunday. 

View full hours >>

We are pleased to welcome you back! We are taking every precaution to ensure the health and safety of our guests and staff. This means things will look a little different at Heritage Park this year. 


What can visitors expect?

  • One way traffic flow through the Park
  • Select exhibits and food outlets open in the Park (including Harvey's Confectionery, our brand new sweet shop!)
  • Enhanced cleaning and physical distancing protocol
  • Train rides from Shepard station only. Each ride will complete two full loops of the Park.
  • The S.S. Moyie Paddlewheeler and wagon rides are currently closed.
  • Playgrounds (Weedon School and Kinsmen Railway Playground) open
  • Live outdoor theatre  |  View shows and schedule >>
  • The Big Eli Ferris wheel, Bowness Carousel, and children's boat swings are open (masks required); all other rides closed.

Mask Usage

Masks are required on the Bowness Carousel and Big Eli Ferris wheel as part of the Province's conditions for re-opening midway rides at this stage. 

Additionally, as per the City of Calgary bylaw, non-medical masks/face coverings are required in all indoor areas/vehicles. 

COVID-19 Updates

Read our latest COVID-19 updates >>


Summer Admission

Due to the closure of certain buildings and attractions, we have reduced our admission rates for 2020. In addition, parking is complimentary until further notice. 

Rates are as follows:

General (16-64): $18.95

Child (3-6): $8.95

Youth (7-15): $15.00

Senior (65+): $14.95

Ticket Information

  • Tickets must be purchased in advance for a specific time slot. The time selected is simply an entry window; once inside the Park, you are welcome to stay for the remainder of the day.
     
  • Tickets are not required for guests two years of age and younger.  
     
  • Annual pass holders must reserve time-specific tickets online at no additional charge. Your annual pass number(s) will be required.

Coupons and Other Passes

If you are a Fair Entry or Canoo Card holder, or have a complimentary admission ticket/coupon, please proceed to the Park gate. There is no need to pre-book your time slot; however, if the Park is at capacity upon your arrival, a wait will be required. 

View the Summer 2020 Park Map >>

Purchase/reserve tickets >>

Frequently Asked Questions

How does the new ticket system work?

In order to accommodate physical distancing, guests will be asked to pre-purchase tickets online for a specific time slot. These tickets will indicate a one-hour window in which you will need to arrive at the Park. Once inside the Park, you are welcome to stay for the remainder of the day. 
 

I'm an annual pass holder. Do I need a ticket?

Yes; annual pass holders must reserve a ticket time in order to visit the Park. No extra payment is necessary; during the ticket checkout process, you will enter your annual pass number (found on the back of your annual pass card; begins with "MC"). This will allow you to reserve tickets free of charge. 

I'm an annual pass holder, but I am having difficulty reserving tickets. Help!

Ensure that the category of ticket(s) you're trying to reserve matches the category of the annual pass; for example, a senior pass can only be used to reserve a senior ticket.

If you're still having difficulty, please give us a call at (403) 268-8500 or email info@heritagepark.ca.

Please note that newly-purchased annual passes will not yet be active in our online system. To reserve a ticket with a newly-purchased annual pass, please call (403) 268-8500.

Do I have to wear a mask?

Masks are required on the Bowness Carousel and Big Eli Ferris wheel as part of the Province's conditions for re-opening midway rides at this stage. 

Additionally, the City of Calgary’s COVID-19 Face Coverings Bylaw (effective August 1, 2020) requires the use of face masks in public indoor areas and vehicles.

As Heritage Park strives to provide a safe and enjoyable environment for our guests we ask that all guests wear masks while in our buildings, on our train, or in areas where 2m physical distancing outside your cohort is not possible.Our staff will be wearing masks for everyone’s protection.

How will the train work this year?

All train rides will board and depart from Shepard Station. Guests will be unable to embark or disembark from the other stations.The train will complete two loops around the Park per ride. Train rides are included with your gate admission, and are on a first-come, first served basis. The train is not wheelchair accessible and strollers larger than an umbrella stroller are not permitted. There is stroller parking for your convenience. The train schedule will be posted at the station.

Why is the S.S. Moyie not running?

Due to fluctuating water levels on the Glenmore Reservoir, and COVID-19 restrictions we were unable to float the Moyie in the spring, prior to the reservoir being drawn down for flood mitigation.The current summer water level does not allow us to move the Moyie out of dry dock.

Will the streetcar (located in the parking area) be operating this year?

No, unfortunately we will not be operating the ENMAX streetcar for the summer 2020 season. 

Will the Park Lane Antique Portrait Studio be operating this year?

Our Park Lane Portrait studio is not currently open. We are keeping a close eye on the COVID-19 pandemic as it evolves, and will re-evaluate this decision if necessary. 

Is the midway open? How about the wagon rides?

The Big Eli Ferris Wheel, Bowness Carousel, and children's boat swings are currently open. Masks are required on these rides as part of the Province's reopening conditions.

The remaining midway rides are not operating due to Government of Alberta COVID-19 guidelines that restrict amusement parks from operating at this time.

We are unable to run the wagon rides as we cannot maintain proper physical distancing on wagons. 

Are the playgrounds open?

Yes! Both the Kinsmen Railway Playground (near the midway) and the Weedon School playground are open. 

Why are only certain exhibits open?

In order to ensure the health and safety of our guests we are only opening exhibits that allow one-way traffic flow.

Will there be special events this year?

We will not be holding any special events this summer, such as Canada Day or Heritage Day, or ticketed events like the Afternoon Teas and Captains’ Cruises due to physical distancing and Alberta Health guidelines. 

I am a City of Calgary Fairy Entry (Fee Assistance) card holder. How do I get Heritage Park tickets?

There will be one ticket window open at the gate to pay Fairy Entry admission. Please note that if the Park has reached capacity for the hour, a wait may be required. 

I am a Canoo Card holder. How do I get Heritage Park tickets?

Please proceed to the ticket window with your Canoo card. Please note that if the Park has reached capacity for the hour, a wait may be required. 

Do you offer rain checks?

Yes, we will be offering rain checks in some cases due to inclement weather. 

What happens if I show up before or after my scheduled time?

We are limiting the number of guests through the gate per hour. If you arrive before or after your entry time we will do our best to accommodate you, however, if we’ve reached the maximum number of guests for that hour, you will not be allowed to enter the Park at that time.

Has my Annual Pass been extended?

Any annual pass that was valid as of March 16, 2020 has been automatically extended for 100 days. If you are unsure of your pass expiry date, please call (403) 268-8500 between 8:30am and 4:30pm.

Where do I go to get my Annual Pass photo?

We will not be issuing annual pass photos this year. All new passes will have a pass holder name and annual pass number only.  

Can I make purchases with cash?

To reduce public health risk, all payments at shops and food outlets are credit or debit only. The ATMs will be closed. 

Are there public washrooms available?

Yes, public washrooms are open throughout the Park. Enhanced cleaning measures are in place for public health and safety.    

Where can we eat?

The Railway Cafe is open for window service with outdoor seating and some indoor seating available during inclement weather. The Selkirk dining room and patio are open for sit down dining. The Midway Treatery, Alberta Bakery, Shepard Station, Vulcan Ice Cream Parlour, Wainwright Hotel Bar Room and Drew’s Saloon are all open for take-out food. There is some seating in the Wainwright Hotel and Drew’s Saloon. There are picnic tables and grassy areas for picnicing throughout the Park.  

Can we bring in food?

You are welcome to bring your own food and beverages. Outside alcohol and barbecue units are not permitted. 

Can I eat at the Wainwright Hotel?

The Wainwright Hotel is open for counter service; table service will not be available. Guests can pick up their orders and enjoy them outside; alternatively, limited indoor tables will be available. 

Open Wednesday to Sunday, 11am to 4pm. 

View menu >>

Are there water fountains?

Water fountains will be shut off for public health reasons. We recommend you bring in your own bottled water, or purchase bottled water at the various food locations. 

Can I bring in my dog?

Only service dogs are allowed in the Park.

Is there a wheelchair accessible bus?

Yes, we offer a wheelchair accessible bus for those who cannot walk long distances in the park, such as the elderly, injured or those in wheelchairs. Please ask for the front gate attendant to call the bus for you. 

How do I get to Heritage Park?

Heritage Park is accessible by car, bike path and bus.

Calgary Transit has several routes that you can take to Heritage Park, including MAX Yellow, MAX Teal, Route 20, and the Heritage Park shuttle route 502. Visit http://www.calgarytransit.com/news/heritage-park-opens-2020 for more information